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PosAm - the leading Slovak IT company, a member of Deutsche Telekom Group stands behind Servio. The secret of the company’s success lies in the knowledge of customer business and in active seeking of unique solutions that provide maximum benefits for business.


Besides PosAm being a software and infrastructure services provider, the company is the third largest IT outsourcing providers on the Slovak market. The revenues from these services represent about 25% of total PosAm sales. Around one hundred specialists provide operation and support of IT services for leading companies in Slovakia from various industries, such as energy, manufacturing, telecommunications, banking and insurance.


Extensive knowledge and experience in IT services outsourcing, combined with our expertise in software development, led us to the decision to develop our own solution for Service Desk and IT Service management support.


Our ambition was to develop a solution that would better meet our demands and those of our customers, compared to other systems available at the market at the time. PosAm Servio is not a simple ticketing tool, but at the same time not a cumbersome solution. The result of several years of development is a modern, flexible system with modular architecture allowing us to cover business and technical processes in the area of IT service management, field service management and asset management.


PosAm Servio offers a balanced scope of functionality focused on the real needs of companies in our region. Our own development team is ready to customize PosAm Servio based on individual requirements of our customers. More than twenty years our experience in software development ensure expertise and capabilities for successful implementation of even the most demanding projects.



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